warranty
! IMPORTANT ! This is a complete custom art product. I do not grant any warranty. Please do not buy if are not comfortable with that. I am working alone and make only verly low quantities. I make sure that every toy that leaves the house is all right. However if you really find something that went under my radar you can always contact me and we will find a solution.
shipping
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I live in Germany so shipping starts from here. Shipping is expensive especially during Corona. For now i am still treated as a private person with no discounts. If i would ship 40 sleeves a week i could qualify for an discount if i make a permantent contract with a logistic company. This is impossible for me ATM but might lower the shipping cost in the future.
Right now i have to look around every time. Most of the time i use UPS. I never had any problems and they are reliable. They fail to accomplish the 3 day worldwide promise most of the time. But cost-time relation is by far the best.
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Shipping inside Germany 8€ DHL
Shipping inside the EU 18€ UPS (2-4 days)
Shipping worldwide 28€ UPS (3 day claim, but it usually takes up to 6 days)
return policy
There is no return policy in the case you don´t like the product.
turnaround time
It usually takes 1 to 2 days for me to make a sleeve. Shipping ranges from 1 to 6 days depending on where you live.
So a week +/- a day or two.
I will always make only very low quantities available. This assures that there is no delay in prduction and shipping.